Optimal Health Hormone Clinic Website Terms of Service

Optimal Health Hormone Clinic ("We") provides this website (the "Site") to give users general information about hormone-related issues and potential treatment options. This Terms of Service document ("Terms") describes what information we collect from users, how we use and share that information, and the rights and choices users have with regards to their information.

We do not collect any health or medical information from users. The Site is for informational and educational purposes only and does not provide medical advice or any medical services. Users should always consult with a qualified healthcare professional regarding any medical conditions and treatment options.

Information We Collect

We collect certain information about users of our Site including:

• Contact information that users provide such as name, phone number, and email address when signing up for an account, newsletter, or other services we may provide.


• Technical information about users’ browsers, devices, and internet connections when they access and interact with our Site, using common internet technologies such as cookies, log files, web beacons and similar tools. This allows us to recognize repeat visitors and better understand how users interact with our Site.


• Usage data regarding various user actions on our Site, such as pages viewed, buttons clicks, downloads and other actions.

We use common internet technologies, such as cookies and web server logs, to collect this information. We may also allow select third party services, such as Google Analytics to collect usage data from our Site on our behalf.

How We Use Information

We use the information we collect through our Site for a range of purposes including:

• Providing, operating, optimizing and improving our Site and related services


• Sending informational and promotional emails regarding hormone-related issues, potential treatments, and related content, services, promotions and events. Users can opt-out of promotional communications at any time.


• Analyzing usage trends, preferences and user demographics to better understand and serve our users and improve their experience with our Site and related services.


• Complying with applicable legal requirements and industry standards and our policies.

We do not collect or maintain any health or medical information about users through our Site and thus do not use user information for health or medical related purposes. Our Site provides only general hormone-related condition and treatment information.

Information Sharing and Disclosure

We do not share user information with any third parties except:

• With user consent or direction to do so.


• With select service providers who assist us with operating our Site, services, managing our advertising, analytics and communications. These companies do not have any right to use user information beyond what is necessary to provide services to us.


• As part of mergers & acquisitions, if Optimal Health Hormone Clinic undergoes a business transition like an acquisition, users’ information will likely be among transferred assets.


• To comply with legal requirements, if we need to disclose information to comply with a legal process or governmental request.

We do not share any health or medical information about users as we do not collect any such information. Our Site provides only general informational content regarding hormone-related issues and does not offer medical services or advice.

User Choices & Rights

Users have certain choices when it comes to their information including rights to:

• Opt-out of communications - Users can opt-out of receiving promotional email communications by using the opt-out or unsubscribe link provided in all such emails or by contacting us.


• Access personal data - Users can request details on what personal data we collect, use, disclose and sell about them over the past 12 months by contacting us.


• Delete personal data - Users can ask us to delete personal data we have collected from them by contacting us. We may retain archived copies to comply with legal requirements.


• Receive an electronic copy of personal data - Users can ask us for a copy of their personal data that we have collected and processed about them by contacting us.

If you would like to contact us regarding your information and rights, please email us at [email protected]. Please include your name, email address and specific request. We aim to respond within 30 days and may require verification of identity before processing certain requests regarding personal information in order to protect your privacy.

Children’s Privacy

Our services are not designed for children under 18 years old. We do not knowingly collect personal data from children under 18. If we become aware that a child under 18 has provided us information we will take steps to delete such data. Contact us if you believe we may have collected information from or about a child under 18.

Changes to these Terms

We may change these Terms from time to time. Please check back periodically to keep informed of updates. We will try to post changes at least 7 days before they take effect. Substantial changes may require your consent before taking effect. By accessing our Site after changes are posted, you agree to the revised Terms.

Contact Us

If you have any questions about our Terms or information collection and use practices, please contact us at:

Optimal Health Hormone Clinic
555 Hormone Street, Endocrinia SW1A 0AA
Email: [email protected]

Effective Date: January 1, 2023